Can Easy Lift Doors make a spring for my door?

Easy Lift Doors has a complete inventory of all spring sizes. It is important that the spring is measured properly. We need to know the overall length of the two broken pieces.

The inside diameter (for example 1 ¾”, 2″, 2 ⅝”, 3″, 5 ¼” 0r 6″) and the wire size (the length of 20 coils of spring).

Is it a left or right hand spring when looking out through the door opening from the inside? Easy Lift Doors can also send a technician to measure the size of the spring.

Torsion springs break because of metal fatigue over time. If one spring is broken the others are expected to also break soon. We recommend that all the springs are replaced at the same time.

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I bumped into my garage door, can I replace sections of the door or do I need to get the entire door replaced?

Yes, Easy Lift Doors can replace sections (panels) of your damaged garage door whether they are at the bottom, middle or top of your door. We can replace sections for any model of garage door providing we can identify the make and model of the existing door. When replacing only a damaged section of an old door there may be a difference in color and sheen between new and old sections. The difference can be lessened by painting the sections or waxing the undamaged sections with car wax to match the shine between the sections. If the damage is more extensive and you need to replace more than a couple of sections, it may be cheaper to get the entire door replaced. Inquire about our replacement sections and we can give you a free quote and discuss options.

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How much top clearance do I need to install a garage door?

For a residential garage door with torsion springs a top clearance or headroom of 12” is required. If you want to add an electric opener an additional 2” is required. In low headroom instances dual-tracks can be used to decrease the requirements. Please let us know about your situation and we will be happy to determine which track system will be most suitable for you.

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My garage door is making a weird noise, and operation seems jerky, what do I do?

There can be several causes for your garage door to be acting like this. Opener gears (or chain) require regular lubrication. In some openers the internal plastic gears may be stripped and in need of replacement. Internal plastic gears may get stripped if the bottom seal is frozen to the floor. Lubrication is crucial, if the gears are not lubricated and run dry they can get stripped quickly. Easy Lift Doors offers opener gear kits for replacing any stripped parts. Also keeping the lifting cables, rollers, spring and bearings lubricated will keep your garage door operating more smoothly.

If the door is still making an unusual noise, try listening closer to determine the source. Worn out rollers or tracking may cause grinding sounds, bent spring coils may cause a grating sound, a door out of balance may cause squealing, defective panels or hinges may cause banging or popping noises, worn out shaft bearings or rollers may cause ticking and loosened spring tension may cause rumbling.

Easy Lift Doors expert technicians are glad to help and will promptly get your garage door operating properly again.

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When do I need to call for maintenance of my garage door?

A garage door is a complex system with a lot of different parts that need to work together in order for the door to operate properly. You want to make sure the garage door is kept in good condition in order for it to be working the day that you actually need to pass through it. A garage door that is not opening or closing may affect the security of your home and in this situation, you may be forced to delay or change any other plans you have. Before you contact us, there is a few things you can quickly try yourself to see if you can get the door operating properly again.

First, try the wall button or the handheld remote. It could be just a dead battery issue. If the door comes down partially and then goes back up, it’s usually because of the photo safety eyes being misaligned or something is blocking their beam, like grass, dirt or cob webs. If the problem isn’t too obvious to fix yourself, you see a broken part such as a spring or the door is off its tracks, please let us know. Easy Lift Doors expert technicians are glad to help and will promptly get your garage door operating properly again.

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Can I paint my garage door?

Yes, you can paint your door but first take into consideration that the warranty will be null and void once you paint them and if damage is done to your door and a panel needs to be replaced you will likely need to repaint the entire door due to the UV rays fading the paint you used. This is due to not being baked on as it is in the factory.  Upon saying this your residential and commercial overhead doors can be painted with any high quality exterior latex paint. Do not use an oil based paint. Please consult your paint store for which exterior latex paint is recommended for the surface on your overhead door.

Painting instructions: Remove the weather stripping from the sides & top. Rub the exterior with a Scotch-brite fiber pot-scubber to dull the surface a bit. You can buy the pot-scubber at Loblaws, Zehrs, No-Frills etc. Do NOT use steel wool. Then wash with a diluted trisodium phosphate (TSP) solution (Home hardware or CTC); rinse and let dry. Then apply a good acrylic latex paint in the shade when the door is cool. If you paint in the sun when the door is hot, the paint dries almost instantly. It doesn’t have a chance to “level” between brush or roller strokes and bubbles may harden in place. Paint the joint between the top of one section & the bottom of the one above it, with a very thin coat, allowing it to dry before the sections contact each other. Lift the door gradually to get access to this joint, as it goes around the curve at the top of the door. Re-attach the weather-stripping after a day, using the same pieces lined up with the same screw holes. If the weather-stripping is attached too soon, it will stick to the soft paint and may peel off when the door is opened.

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Why doesn’t the dock leveler come up when I pull the chain?

Mechanical levelers need working springs with the proper amount of tension to operate. If the leveler won’t come up, either the springs need more tension or the springs are broken and need to be replaced. Contact Easy Lift Doors to have one of our trained technicians to fix your problem. We can lift the leveler and secure it so that we can work safely on the equipment.

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How much backroom does an overhead door require?

Backroom or rear clearance is the distance between the overhead door and the back wall of the space where the overhead door is installed. For a residential garage door the backroom required is at least the door height plus 18”. For a commercial overhead door the requirement is door height plus 23” when 2” track is used and 25” when 3” track is used. The backroom requirement is also larger if an electric opener needs to be installed behind the overhead door.

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How much sideroom does an overhead door require?

Sideroom or side clearance is the measurement on each side of your overhead door opening to the nearest wall or obstruction. For smaller overhead doors allow 3” to 4” on either side and larger overhead doors 5” to 6” for standard spring and shaft configurations. If a side mounted opener is used a larger sideroom has to be accounted for to allow for fitting the opener beside the door.

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